Two files are included in your purchase. Download both below. Print the PDF at A3 for committee use. Use the high-res PNG for digital presentations and intranet display.
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Print the matrix and use it as the standing reference document for your AI governance committee agenda item. Each quarter, mark which gaps are remediated (✓), in progress (~), or open (✗). Over time this produces a documented, dated governance committee record showing systematic AI governance improvement — exactly the evidence CQC Well-Led inspectors look for.
Use the matrix as the scope document for your internal AI governance audit. The nine gaps define the audit scope. The CQC KLoE column links each audit finding to the inspection framework. The severity column provides the risk-based audit prioritisation. Present the completed audit against the matrix at your next governance committee.
When preparing your Well-Led evidence portfolio for a CQC inspection, use the matrix to structure your evidence mapping. For each gap, the CQC KLoE column identifies the specific inspection question your evidence must answer. Annotate the printed matrix with your evidence references — it becomes the inspection-ready evidence map the CQC inspector can see at a glance.
Use the severity column (Critical / High / Medium) to build your remediation roadmap. Address all Critical gaps before High, all High before Medium. Assign an owner and target date to each gap using the ITIL 4 practice column to identify the correct practice owner. Present the roadmap to the board with the matrix as the supporting reference.
Use the EU AI Act article cross-reference column when assessing AI suppliers. For each gap, the EU AI Act article identifies the regulatory obligation that your supplier assessment should address. This gives your AI vendor evaluation framework a regulatory anchor — relevant for providers procuring AI tools from EU-connected suppliers or operating under NHS contractual requirements that reference the EU AI Act.
The full matrix is in your downloaded files. This summary confirms all nine gaps and their severity ratings for your records.
Summary only. Full CQC question text, EU AI Act articles, and ITIL 4 practices are in your downloaded matrix files.
You now have the complete picture of where your AI governance gaps are and how they map to CQC. The next step is the Human Oversight Pocket Guide — the £47 deep-dive on the gap that carries the highest patient safety risk.
For questions about interpreting severity ratings, applying the CQC mapping, or using the matrix in a governance committee context, post in the Governance Academy community.
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